Effective date: April 1, 2026
1. Who We Are
NexUS Global Realty LLC, doing business as ERA NexUS Global Realty (“NexUS,” “we,” “our” or “us”), respects your privacy.
This Privacy Policy explains how we collect, use, disclose and protect personal information through www.eranexusglobal.com, our enquiry forms, communications and real estate services.
Privacy contact: contact@eranexusglobal.com
Telephone: +1(425)306-6303
Business address: 10701 Main Street Suite 103 Bellevue Washington 98004 USA
2. Information We Collect
Depending on your interactions with us, we may collect:
* Contact information: Your name, email address, telephone number and mailing address.
* Property preferences: Countries and locations of interest, property types, budget, purchase timeline and requirements you choose to share.
* Communication records: Enquiries, correspondence, appointment details, communication preferences and consent records.
* Transaction information: Information reasonably needed to assist with a property transaction or coordinate services you request.
* Website information: IP address, browser and device information, pages visited and interactions collected through cookies or similar technologies.
Please do not submit passports, banking details or other sensitive documents through general enquiry forms. Contact us to arrange an appropriate method of providing documents when needed.
3. How We Use Your Information
We use personal information to:
* Respond to enquiries and understand your requirements.
* Help identify properties and arrange appointments or viewings.
* Coordinate requested services with relevant professionals.
* Provide transaction updates and ongoing ownership support.
* Send property information, invitations and marketing communications where permitted and consistent with your choices.
* Operate our website, manage records, improve services and protect against misuse.
* Meet applicable legal and recordkeeping obligations.
4. CRM, Automation and AI-Assisted Tools
We use customer relationship management and communication platforms, including HighLevel/LeadConnector, to organize enquiries, maintain records, schedule appointments and manage follow-up.
We may use automated workflows and AI-assisted tools to help route enquiries, prepare responses and support customer communication. Relevant information may be processed by providers supporting these functions.
You may ask to speak with a team member if you need clarification or personal assistance.
5. When We Disclose Information
We may disclose relevant information:
* To authorized team members who need it to perform their work.
* To technology and operational service providers supporting our website, CRM, communications and customer service.
* To developers, cooperating brokers, property managers or other professionals when needed to arrange services you request, with your authorization where required.
* To legal, accounting or other professional advisers.
* Where required by law, legal process or a lawful regulatory request.
We limit disclosures to information appropriate for the purpose. Independent professionals receiving information may have their own privacy policies.
The SMS protections below apply notwithstanding any broader disclosure provisions in this policy.
6. Text Messages and Mobile Information
Where you provide the appropriate consent, NexUS may send text messages about your enquiries, appointments, requested services or property-related marketing, according to the messaging options you select.
Providing a telephone number or submitting an enquiry does not, by itself, constitute consent to marketing texts. Consent to marketing messages is not a condition of purchasing a property or obtaining our services.
Message frequency varies. Message and data rates may apply.
* Reply STOP to unsubscribe from text messages.
* Reply HELP for assistance, or contact [Support email/telephone].
* Following an opt-out, we may send a confirmation of your request.
We do not sell, rent or disclose mobile information to third parties or related businesses for their marketing or promotional use.
SMS subscription records and consent are not transferred to other businesses for their own use. Providers supporting our messaging program may process the information needed to deliver messages, maintain consent records and administer opt-outs.
Your consent to receive NexUS messages does not authorize marketing texts from developers, brokers or other companies.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies for essential functions, remembering preferences, understanding website use and, where enabled, advertising measurement.
You can manage cookies through your browser and any cookie preference controls available on our website. Where required, we obtain consent before activating nonessential technologies.
Restricting certain cookies may affect website functionality.
8. International Access and Processing
NexUS serves clients across borders, and some team members and service providers are located outside the United States.
Your information may be accessed, stored or processed in the United States and other countries involved in providing our services. Privacy laws may differ between countries. Where applicable, we use safeguards required for international transfers.
9. Your Personal Privacy Preferences
We understand that you may prefer to keep your property plans private from friends, family or your wider community.
Tell us your preferred contact methods and any discretion you require. We will respect those instructions within our operational and legal obligations.
This does not prevent disclosures necessary to provide requested services or meet applicable requirements. Property ownership and transaction details may also appear in public records outside our control.
10. Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, meet obligations and resolve disputes.
We may retain limited consent and opt-out records to respect your communication choices.
We use reasonable administrative, technical and organizational safeguards. No method of transmission or storage can be guaranteed completely secure.
11. Your Choices and Requests
You may contact us to request access to, correction of or deletion of your information, or to change communication preferences.
Depending on your location and applicable law, additional privacy rights may apply. We may need to verify your identity before fulfilling a request, and some information may need to be retained.
To stop promotional emails, use the unsubscribe link provided. To stop texts, reply STOP.
Send privacy requests to [Privacy email address].
12. External Websites
Our website may link to property portals, developer websites and other external services. Their information practices are governed by their own privacy policies.
13. Children’s Information
Our services are intended for adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can investigate and take appropriate action.
14. Policy Updates
We may update this policy to reflect changes in our services, practices or applicable requirements. The revised policy will show its effective date. We will provide additional notice where required.
15. Contact Us
NexUS Global Realty, LLC
Doing business as ERA NexUS Global Realty
10701 Main Street Suite 103 Bellevue Washington 98004 USA
+1(425)306-6303
Copyright © 2026 ERA Nexus Global Realty - All Rights Reserved. Privacy Policy Terms and Conditions
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